Shipping & Returns Policy
Shipping & Returns Policy
Shipping Policy
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All orders are shipped within 3 to 10 business days from the date of confirmation, depending on the product and delivery location.
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For larger quantities or remote areas, delivery may take longer, and customers will be notified in advance.
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We take full responsibility for ensuring that your order arrives safely. Customers have the right to inspect the product upon delivery before accepting it.
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If an order is refused upon delivery, the customer may be charged for shipping or return costs as applicable.
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Shipping fees are automatically calculated at checkout based on location and order size. In special cases, customers may contact our support team for assistance.
Returns & Refunds Policy
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In accordance with Egyptian consumer protection law, customers have the right to return an order within 14 days of receiving it.
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Returned items must be in their original condition, unused, and include all packaging and accessories.
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A full refund will be issued once we receive and inspect the returned item.
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Customers are only responsible for return shipping costs, if applicable.
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Refunds will be processed through the same payment method used at the time of purchase.